Every person in lifesaving has the right to participate in an environment that is safe, fair and inclusive and to be treated with respect and dignity. All members should enjoy uninhibited participation and good relationships with each other according to the terms of membership and affiliation to SLSA. An important part of working relationships is that everyone must be able to work or volunteer in an environment free from harassment and bullying. CLSLSC prohibits all inappropriate conduct that constitutes
bullying, discrimination and/or harassment of any kind. Disciplinary action will be taken in respect of proven instances of bullying, discrimination or harassment,
including, where appropriate, termination of membership. Members should feel safe and comfortable in their club, sport or on patrol.
As an affiliate of Surf Life Saving Australia our club strives to:
- provide a safe environment for everyone
- take an inclusive approach in its activities
- ensure the safety and wellbeing of their members and children or young people in particular.
In delivering on this commitment to the health, safety and wellbeing of all our members, we
take seriously our obligation to educate and inform everyone involved in life saving of each person’s
responsibilities to:
- protect each other, and particularly children or young people, from all abuse and child abuse
including grooming
- create and maintain a member and child-safe culture and a culture of inclusion and safety that
is understood, endorsed and put into action by all.
Read the Member Protection Policy
Failure to comply with this Policy may be considered a breach and result in disciplinary action in accordance with this Policy
and/or other SLSA regulations.
Member Protection Officer
The member protection officers role includes providing confidential support and assistance to club members. This includes:
- discussing concerns
- investigating complaints
- assessing risk
- prioritising actions based on need and urgency
- moderating mediation between club members
- providing support and education around safeguarding children.
Morgan Lander is CLSLSC's Member Protection Officer
This email address is being protected from spambots. You need JavaScript enabled to view it.
Complaints handling procedures
- Members should try to resolve differences with each other in the first instance.
- If unsuccessful, the Club’s Member Protection Officer should be the first contact utilising the club’s dispute resolution process.
- All complaints will be taken seriously.
- If a complaint is found to be vexatious, malicious or frivolous then it may result in disciplinary action against the complainant.
- All parties to the complaint will be afforded Procedural Fairness.
- All complaints will be treated confidentially by all parties to the complaint and to the resolution process. Any breaches of confidentiality may result in disciplinary action.
- All complaints will be resolved in a timely manner, as circumstances allow.
- All complaints will be handled in a courteous and respectful manner and any person who lodges a complaint will not be victimised.
- If a complaint cannot be resolved within the club or the complainant is not comfortable given the nature, seriousness or complexity of the complaint a more formal process will be required. These complaints will be referred to Life Saving Victoria (LSV)
- LSV’s formal complaints process is set out in the Member Protection Complaints Handling Process